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Refund Policy
Last Updated: 16 October 2026
Overview
D'Cazimi, operated by Diravti Cazimi LLP, aims to provide quality technology consulting, software development, AI engineering, automation and software assurance services. This policy explains how refund requests are assessed.
Refund Eligibility
Refund eligibility depends on the nature of the service, the stage of the project, work completed and the applicable proposal or service agreement.
For project-based services, the following indicative schedule may apply where agreed in writing:
Up to 25% completion: Up to 75% of the total project cost may be refundable.
25–50% completion: Up to 50% may be refundable.
50–100% completion: Refunds are generally unavailable for work completed or deliverables already provided.
The final amount, if any, will account for completed work, approved expenses and applicable third-party costs.
Non-Refundable Costs
Where disclosed and agreed in advance, the following may be non-refundable:
Completed consultations, audits and technical assessments.
Software development or other work already performed.
Third-party licences, subscriptions, hosting and API charges.
Approved setup fees and completed milestones.
How to Request a Refund
Submit a written request to our support team with your name, project or invoice reference, service details and reason for the request.
We will review the request against the applicable agreement and communicate our decision.
Processing Approved Refunds
Approved refunds will generally be returned through the original payment method where possible. Processing times depend on the payment provider or bank.
Consumer Rights
Nothing in this policy excludes or limits rights or remedies that cannot lawfully be excluded under applicable law.
Contact Us
Company: Diravti Cazimi LLP
Brand: D'Cazimi
Website: https://www.diravticazimi.com/